Response Time
The Glitch Support Team responds to most support requests within 24 business hours as long as they are sent via:
- A Help Center support request
- An email to support@glitch.com
Business Hours
Our business hours are:
Monday - Friday, 10 a.m. - 6 p.m. EST.
Holidays in 2025
Glitch is closed for the following U.S. holidays:
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New Years Day January 1 (Wednesday)
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Martin Luther King Jr. Day January 20 (Monday)
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Presidents’ Day February 17 (Monday)
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Memorial Day May 26 (Monday)
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Juneteenth June 19 (Thursday)
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Independence Day July 4 (Friday)
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Labor Day September 1 (Monday)
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Indigenous Peoples’ Day October 13 (Monday)
- Veterans Day November 11 (Tuesday)
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Thanksgiving Day November 27 (Thursday)
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Day after Thanksgiving November 28 (Friday)
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Christmas Day December 25 (Thursday)
During holidays, our team continues to monitor the site and will respond to urgent issues when needed.