You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
Home > Troubleshooting > I am receiving a database error when trying to connect to GitHub. Why?
I am receiving a database error when trying to connect to GitHub. Why?
print icon

 

A GitHub account can only be connected to one Glitch account.

 

This error typically occurs if the GitHub account that you are trying to connect to is already linked to another Glitch account.   

 

If you see the error message when logging in, you can fix this by:

  1. Closing the other Glitch account that is currently connected to the GitHub account.
  2. Clearing your browser cache.
  3. Then, login to your newer account and retry your action.

 

If you do not want to close the Glitch account that is currently connected to your GitHub account, you can send us a support request and we can re-assign the GitHub account to your other Glitch account for you.

 

If you see this error when trying to export your project to a GitHub repo, you can fix this by unlinking GitHub from your other account as follows:

  1. Logging in to other Glitch account that is currently connected to GitHub.
  2. Opening the project editor for one of your projects.
  3. Click Tools on the lower-left side of the page.
  4. In the Tools menu, click Import and Export.
  5. Click Revoke GitHub repo access

 

 

If you need help figuring out what Glitch account is currently connected to your GitHub account, please contact Glitch Support and let us know what email is associated with your GitHub account.  

Got more questions? Check out our Community Forum!
Open 24/7, the forum is where Glitch makers help each other and show off all the rad apps that they have created. It's the friendliest community of coders on the Web!
Feedback
1 out of 2 found this helpful

scroll to top icon